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NewsAre You Paying too Much for the NBN?
Are You Paying too Much for the NBN?

Are You Paying too Much for the NBN?

Connected the NBN, or about to? The National Broadband Network has ushered in a world of choice for Australians when it comes to the internet – about speed, about data, about which provider you go with and more. That means more opportunities to save some money. But are you taking full advantage?

These are the three signs you might be paying too much for your NBN connection.

1. You signed up with a major provider

We get it. The internet is an important part of your life and you don't want to risk problems with a company you’re not familiar with. Many Australians feel safer sticking with the big brands when it comes to their NBN connection.

But the arrival of the NBN has allowed dozens of low cost, high quality new internet providers to enter the market, and some can offer a saving of as much as $500 a year on your bill. The beauty of the NBN is that because it's all connected to the same network, there's much less difference between the quality of the connection offered by different providers than there used to be. In fact, low-cost providers like Exetel, amaysim and Mate Communicate offer typical evening speeds on the NBN that are equal to or even faster than those offered by the big companies like Optus and Telstra.

Smaller companies usually have great no-contract deals, which means you can always try before you commit and make sure you're happy with the service. So if your NBN is with a major provider it could well be worth your while to think about switching to someone smaller and saving big.

Here are some low-cost plans on NBN 50 to get you started:

2. You've got unlimited data

If you do prefer to stick to a major internet provider, you can still save money by investigating options for data. Nowadays, many families are turning to unlimited data to make sure the internet is "always on", just like electricity and running water. But depending on the provider, you can save if you take out a cheaper alternative. You can knock $20 off your Telstra bill by choosing an allowance of 1000GB per month, which should be more than enough for the average household. Or for single-person households or light-internet users, providers like Belong and Exetel offer cheaper 100GB plans. Take a look at some of your recent internet bills to see how much data you typically use and see if you can't save some money on your next plan by choosing a lower allowance.

Here are some lower-data plans on NBN 50 to get you started:


 3. You're on a high speed tier

It can be confusing trying to work out what NBN speed you need, and making sure you hit that sweet spot. Too slow and your everyone in your house will be frustrated with the poor speeds; too fast and you're probably paying $20 or more over what you really need to be. For typical households of two to four people, we recommend signing up for an NBN 50 plan. Current discounts make these more affordable than you might think and should provide all the power you need for everyone in your home to be doing their favourite things online at the same time – whether that be Netflix, YouTube, gaming or just a little Facebook.

If you're a one or two person household of light internet users, on the other hand, you may find that NBN 25 is all you need and should be able to save yourself around $10 to $20 per month by choosing the lower speed category.

We only recommend Premium speed (NBN 100) for very large households and those regularly downloading and uploading large files, like someone with a home office. We almost never recommend NBN Basic (NBN 12) plans as most families won't find this covers their daily needs.

Here are some NBN 50 and some NBN 25 plans to get you started:

Jacqui Dent is associate editor at WhistleOut, Australia's largest mobile phone and internet comparison site.

Originally posted on .

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Malcolm
Malcolm from WA commented:

The article is too generalised, as a person in technology and over fifty the information can be very concerning. Sure try before you buy but there is a cost associated in this and each small test will be a cost in secondary manner. Secondly many of the smaller players buy only a enough data from the tier providers and in many cases do not buy enough to cover the real data consumption. You may find that your provider can give you great access locally but anywhere else you are in the lap of the gods and how much money they can pay for tier access. I would rather pay the extra $2 - $3 dollars a month know that I have the best possible connection across the world, not just locally. The rest of the issues are generally up to Australia's International coverage, which is poor at best. 

Diana
Diana from NSW commented:

Thank you so much. I am currently considering nbn and find it all so confusing for an older user. Particularly your suggestion about trying to have a no contract trial. Diana 

Michael
Michael from NSW replied to Diana:

I am with Optus NBN, have unlimited data with a typical download speed of 12mbs. I stream Optus variety package which includes Optus sport and stream HD & 4K Netflix and YouTube. PC internet works extremely well albeit on a fast PC. Don’t use land line and a reboot of Fetch box once a week is recommended. $70 per month plus $40 per month for each of two mobiles with more data than we could possibly use. Very happy. 

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